Frequently Asked Questions

Yes. All appointments are conducted through secure telehealth visits from the comfort of your home.

Telehealth services are currently available in Minnesota and Florida, with additional state expansion in progress.

Your first visit includes a detailed discussion about your health history, lifestyle, goals, and any concerns you’d like to address. Together, we’ll create a personalized plan that fits your needs.

Currently, visits are self-pay.

Yes, Travel consultations may include motion sickness prevention, altitude- related concerns, wellness planning, and select travel-related medications when appropriate.

Chose the option that feels closest to your needs. We can always adjust the plan together during your visit.

Some non-emergency concerns may be appropriate for telehealth, including minor illness, simple infections, travel-related concerns, and medication questions. Emergency symptoms should always be evaluated in person or through emergency services.

Treatment plans are individualized based on your medical history, goals, and clinical evaluation. GLP medication options may be discussed when appropriate.

Most ongoing care is completed through secure online messaging and check-ins within the patient portal rather than frequent scheduled video appointments. This allows care to fit more easily into everyday life while still providing ongoing medical guidance, medication management, progress monitoring, education, and treatment adjustments when appropriate.

live telehealth consultation is required for the initial evaluation. After that, many follow-up interactions may be completed asynchronously through the secure patient portal depending on your treatment plan, response to care, and medical needs. Additional telehealth visits may be recommended when medically appropriate.

No. Medication costs are separate from the monthly care fee. Prescription coverage, pharmacy pricing, and out-of-pocket costs may vary depending on your insurance benefits, treatment plan, and pharmacy.

Labs may be recommended or required depending on your medical history, symptoms, current medications, and treatment goals. If needed, lab orders can be provided as part of your care plan.

The initial consultation is a comprehensive telehealth evaluation focused on your medical history, symptoms, lifestyle factors, previous weight-loss attempts, goals, and overall health. Treatment options, expectations, risks, and recommendations are reviewed to determine whether care is appropriate and to create an individualized plan.

Communication frequency varies based on your treatment plan and medical needs. Ongoing support may include secure messaging, progress check-ins, medication adjustments, refill requests, education, and follow-up recommendations throughout care.

Yes. Ongoing care includes asynchronous communication through the secure patient portal for treatment-related questions, progress updates, medication concerns, side effects, and ongoing support throughout care.

Side effects, symptoms, or concerns should be communicated through the patient portal. Treatment plans may be adjusted based on your response to care, side effects, progress, and overall medical needs.

Yes. Care is individualized and may evolve over time based on progress, side effects, lifestyle factors, goals, lab results, and response to treatment.

Many patients may be able to use HSA or FSA funds for eligible medical services, depending on their individual plan. Patients should verify coverage and eligibility directly with their HSA or FSA administrator.

Current medications, treatment history, and previous responses to therapy are reviewed during the initial consultation. Recommendations are individualized and may include continuing, adjusting, or changing treatment when medically appropriate.

Not every treatment plan includes medication. Recommendations may also focus on nutrition, lifestyle support, behavior changes, education, and realistic long-term strategies tailored to your goals and medical history.